Convenient, simple pick-up and drop-off process, good service.

It was excellent. It were our first time in Athens and I was a little worried about how it would be at the airport to be taken to pick up the car. The guy who was at the airport on July 10 2019 about 21:00h from Surprice rent a car was a very sympathetic and professional person. He was our first contact with the company and he made us to feel very welcomed and tranquil. I do not remember his name but thank you so much. We were took to the office outside of the airport and it took just few minutes and there it was very quick as well. One thing I didn't like is that, I was looking for a Kia Picanto and I choose Surprice rent a car because they had at the website a car that I wanted with a good price, but when I got there they told that they do not work with Kia Picanto and gave me a Nissan Micra. It was a good car but I wanted a Kia Picanto.

It was very easy to book a car with Easyrentcars.com and everything worked as was supposed to be.

The actual car rental agency was http://road-runner.gr/ and NOT Surprice rent a car. Also found out after the fact that they would have delivered the car to us in Kini! So there was no need to come all the way to the harbor.

The pick-up location is not well marked on the easyrentcars website, and it took many back-and-forth emails to establish the exact pick-up location. In the end, it was more effective to get directly in touch with the car rental agency (which was also DIFFERENT from what was listed & therefore took a bit of long research to establish correct local contact details). After finding out the correct name of the car rental agency (Road-Runner, NOT Surprice), they informed us that the pick-up location was right at the main harbor road.

The Lancia Ypsilon's interior layout is unconventional, which makes the dashboard, speedometer and other controls not very functional for the driver. I also found that the Surprice staff examined each car's condition with a magnifying glass, so to speak, compared to the other Greek car rental companies I've used, which seem unconcerned about minor scratches etc.