Reviewed after 5 years. Going on another road trip in the US this year, especially to the West. Having a car is very convenient, otherwise, it's hard to get around.
Followed the shared tips, everything went smoothly without any issues. The only downside was the long wait at the rental counter. There was a self-service machine, but it wasn't working, so I had to wait patiently in line.
The initial process was good. However, after returning the car, there was an additional charge without any notification or written explanation. Directly charging the credit card like this is very unsafe. I suggest improving this.
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