Super friendly and helpful staff

Was as exactly described and spotless.

Easy oricess

I don't know which is Easirent and which is Easyrentcars.com so have pasted this in to both.......Staff were friendly, the pickup process was a little slow, and the 'upsell' of insurance at the checkin desk was something I would have rather didn't happen. Having booked insurance online, this was 'belittled' slightly by the check in staff and so ultimately we did purchase additional insurance, though I understand I could have stuck to my original booking. That said, the check in staff and and at departure were friendly, and helpful. Without doubt the biggest let down was that the car was not the one chosen, and was not 'similar' as their website suggested. Instead of a 'Medium SUV' similar to a Ford Kuga, we had a Peugeot 2008 which is the size, height and with the space of a mini hatchback.

Nothing could be done better counter staff and staff who prep vehicles are always helpful and kind.

Like: The company computer system crashed while doing the pickup paperwork. Staff were very apologetic and included a GPS for free as a compensation for having to wait.
Dislike: Office is a bit dingy and lacks any sort of customer comfort.