Easy car pickup, solved in just a minute. Returning the car at the airport was also simple and took less than a minute!

Excellent service - I'd suggest you provide the return address as it is not clear and cannot be found easily on google maps - I had to do several loops before finding it.

Europcar service desk staff were fantastic. Really helpful.

Platform was excellent. Just one email from QEEQ "suggesting" there might have been charges to travel to Italy. As I have done this many times I know that no fees are applicable and asked QEEQ to clarify. They came back within 48hrs with conformation of no extra fees.

The car we booked (audi A5 convertable) was not available so after some discussions and a bit of argument and escalations, they provided us with a much better car (audi A8) and in excellent condition in addition to compensation as well. Even if we did not get the car that we booked we were happy with the replacement car provided to us and made out trip memorable.

Like: Car condition was excellent
Dislike: Service at the desk. They don't ask if you don't ask them to help you.