The return process was very rough, and I was overcharged. There was a quarter tank of gas left, but they charged me for a full tank. They pre-charged for the tolls, then didn't check at the return and just took the full amount, over 100 dollars. I had to go to the counter to cancel it.
Everything was smooth and straightforward, without any unpleasant experiences. Car pickup was hassle-free with no unnecessary upselling. Drop-off was quick and efficient.
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