Average experience. Arrived early but had to wait an additional two hours because the car wasn't ready. Management seemed a bit disorganized. The substitute vehicle was a Mazda SUV, but the key was out of battery and couldn't start. Although we eventually got a similar vehicle, the two-hour delay was frustrating. Booking through Budget might be cost-effective, but the service is subpar. I recommend considering other companies.

Todo muy bueno

Muy bueno todo

Me hicieron pagar cuotas extra siendo q ya las había pagado en mi reserva en línea

Que no cobren el doble

No encontraba el lugar de alquiler en el aeropuerto

No hubo descuentos

The line of cutomers us very very long and there isn't number of emolyees to serve this long line of customers.

Everything is perfect except the copy of invoice that I have to upload it after finishing my trip in order to proof got the car.