This company has no signs at the airport. At Melbourne T2 airport, I had to call them to send someone to pick us up, waited for more than half an hour. When I called again to urge them, they informed us to go to T3. We dragged our luggage there only to find the car heading to T2. We ran back to T2 with our bags, and it took over an hour to finally reach their office. It was almost 4 PM by then; the place was deserted with only an old lady working there. From the moment we entered, she was on the phone. We waited a long time without anyone assisting us. Eventually, she got off the phone and started serving us while still on another call, taking 40 minutes to get the car. The experience was terrible, and we ended up with a rundown Corolla that had already driven 220,000 kilometers and had a strong odor! The car was covered in scratches, and it even leaked through the sun visor when it rained in Adelaide.

Excellent customer service. Comfortable car.

Easy to book

Cars a little on the older side with plenty of scrapes and chips. First car broke down before leaving the depot. Second car had an electrical fault resulting in a total loss of all electrics and motive power on two occasions. A bit worrying to say the least in the middle of the night. I guess you get what you pay for. Staff vert friendly and helpful so overall I'm not complaining.

No adverse comments, booking system seemed to work fine... car was waiting there for me as you would expect, so all good.

Great getabout for 4 of us and our luggage - easy pick up and great staff

All worked really well and no issues - very streamlined

Like: We needed a city runabout and it filled the bill very nicely.
Dislike: Every thing worked fine for us.