Average experience. Arrived early but had to wait an additional two hours because the car wasn't ready. Management seemed a bit disorganized. The substitute vehicle was a Mazda SUV, but the key was out of battery and couldn't start. Although we eventually got a similar vehicle, the two-hour delay was frustrating. Booking through Budget might be cost-effective, but the service is subpar. I recommend considering other companies.

Not bad

Creo que recibí un coche muy grande , para mi viaje en solitario. Bastante cómodo, pero sobrado.

Car good. Hard sell on desk. Paid extra 150 dollars. Collecting poor. Drop off fine

Grand

Did not get the Chevrolet traverse, but a Ford Explorer which was an excellent vehicle. Only draw back was the long line when I picked up the car. After a 16 hour flight would have preferred a short waiting period. Overall the customer service staff very helpful