Although I informed them I had my own sunpass for the tolls and this was confirmed as ok, they failed to mention that the E-Toll they now use is linked to the car and not a box affixed to window. On return home $30+ taken in toll charges which are duplicate to my sunpass charges. Budget are dealing with this and are refunding after sending proof of the payments I had made

Would be better if I could amend the booking to another car at anytime, sometimes see different car at lower price. Only was to go for this better offer is to rebook completely and cancel the original, on other car rental sites you can just amend and chose the new offer and the difference in price is automatically given

On dropoff, i was told i will receive a final bill for my reference. I didn't receive anything. But i can see a charge on my card. Its unexplained charge

I saw the great feedback on trustpilot and went with qeeq. while offline communication was good through the process until pickup, there was little to no communication afterwards.

The Budget arrival service was well signposted and quick with very small wait. The vehicle was clean, spacious and easy to find within the covered on site airport car park.

Cheapest provider with excellent customer service. Easy to use website and useful pre arrival instruction and helpful reminder info on day of drop off. Would recommend and use again.

Dear All , As you see the records of Khelawan and Jaisri into your system you will now that we always book any car from you guys . but this was my worst experience with budget . as you see i booked a suburban and they give me a smaller tahoe . and i told them that my booking is for a suburban and the ask me if i still need a car !!! what a service .