The service was enthusiastic. It might not be peak season, so there weren't many people. They even prepared the child safety seat we booked in advance.

Both pickup and drop-off were very convenient!

Although the queue time was long, the service was excellent. When I lost the key, the staff stayed with me the whole time, providing assistance and transportation. They had someone tow the car back, but I later found the key, so they didn't charge a towing fee. The next day, they refunded my deposit in full. Budget's service in San Francisco is much better than in Los Angeles.

It was my first time renting a car abroad, so I was a bit confused initially. However, after carefully reading the instructions, I managed to find the rental place without any issues. PS: Good English skills are necessary to avoid communication barriers.