Even though I bought full insurance through the car rental platform, the rental company charged me €226 for insurance, claiming they hadn't received the payment. The staff initially told me it was a rental fee, but the receipt listed various insurance charges.

For some reason, the Range Rover I booked was not available and was replaced with a Jaguar sedan. There was no prior notification. I'm not sure if it was an issue with QEEQ or b-rent.

The price was very cheap, but the information from QEEQ was incorrect. It was not inside the airport but outside. We had to call them, and only then did they send a car to pick us up. The operating hours were also not as listed on QEEQ. I specifically confirmed with QEEQ if it was within the airport.

Pressure was applied during pick up for extra insurance despite the fact that we already had a full comprehensive package. In fact we did pay extra for cleaning upon our return but upon inspection found that was covered through Easyrentcars anyway so we felt uncomfortable with that. otherwise everything else was excellent.

No signs of BRent at Milan airport, difficult to find location

It would help if location of the rental will be in confirmation email