The waiting time was extremely long. I arrived an hour and a half early, but after going through the paperwork, they told me to come back at 10. Even then, I had to wait a long time.

They scam you with extra insurance. Even though I already bought insurance, they sneakily add another one in the terms without informing you. Once you sign, you're stuck with the extra charge.

The store is so small that it can only accommodate 2 people; others have to wait outside. The staff's English is terrible and they are rude, especially towards people of Asian descent, with a very arrogant attitude!

Scammers - picked up the car identified a scratch on the plastic hubcap that was not capture, the inspector said it was not a problem. Upon returning the car I stated that it was their prior and the previous rep said it was not an issue. Now they are trying to charge me €70

Pressure was applied during pick up for extra insurance despite the fact that we already had a full comprehensive package. In fact we did pay extra for cleaning upon our return but upon inspection found that was covered through Easyrentcars anyway so we felt uncomfortable with that. otherwise everything else was excellent.