There were scratches under the front bumper that were not noticed during pickup. In the end, no compensation was required. Make sure to carefully check and take photos underneath during pickup.

Thrifty is a local car rental company. The pickup location we went to was small with only one or two staff members, but there was almost no wait. When consulting with the staff about rental and fee issues, they were very patient in answering our questions. The car pickup process went very smoothly. When returning the car, our rented vehicle had no scratches and had not incurred any fines, but the staff checked the car very thoroughly. There was a very small dent on the door, which was probably caused by another car's door hitting it in the parking lot. However, since it was not very noticeable, the rental company did not charge any extra fees. Overall, the experience was quite good.

The car provided was not the model I requested, and it was not a 9-seater. Be cautious if you booked a 9-seater.

The salesperson at the pickup location kept trying to upsell me. Frankly speaking, the Charger I booked was not available, so I settled for an Impala which is in the same category, but he still wanted me to pay extra. I didn't want to argue, so I negotiated a reasonable price and took the Impala. I am giving four stars because there were no extra charges for picking up at one location and dropping off at another.

The car is terribly uncomfortable and consumes a lot of petrol.