Very good, self-service pick-up is convenient

Convenient and Reliable Since the reserved car wasn't available at night, they upgraded me for free. This is the second time I've received this treatment in the USA.

I made a reservation in advance and was slightly delayed by traffic, returning the car within an hour past the scheduled time. The agreement was that there would be no additional charges, but the drop-off location still charged an extra $160 for being about 50 minutes late. The original reservation details were not properly communicated to the drop-off point. Ultimately, after waiting about 30 minutes in line and communicating with them, the charge was refunded. If you need to catch a flight, this can be very stressful. I hope the phone customer service and the office staff can coordinate better.

I booked my rental for $908, but the front desk staff added over $230 in charges without my consent and directly charged my card. Fortunately, my credit limit wasn't sufficient, so the charge didn't go through. After discussing, the order was processed as booked. Don't assume that people in the US are always straightforward; be cautious.

Car adequate for my needs. Check in and check out seamless

Good booking platforms. Cheaper than the rest.