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Not as expected!!!

Reviewed: Tue, May 28, 2019
About Avis: 8.0 /10
As my reservation was for small SUV, when I arrived at Avis dest the reception guy tell me that there were no Small SUV cars in there branch so they going to give me a similar car. Anyway, they have provided me with a Peugeot 308. I thought it is not falling into the Small SUV category and I spent about 5 min arguing with them with no progress in it. Since, I was in hurry, I stopped arguing with them and took the car, which fortunately was enough for our luggage, and hit the road. I have rechecked your website to see weather I was correct when I thought the car was not falling into the same car I was reserved in the first place and I concluded to the fact that the car provided by Avis is to consider as Compact which means not upper level than the small SUV. I don't know why they down graded my car but that is to you know. I look forward to hearing from you.
About QEEQ: 8.0 /10
Compact SUV | Opel Crossland X or similar

Relevant Reviews on Avis in United Kingdom

Modesty Martin

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Reviewed: Mon, Mar 3, 2025
About Avis: 10.0 /10
They provided a free upgrade, and the car was in excellent condition, almost like a new car. The entire process was quick, and both pick-up and drop-off were very convenient.
About QEEQ: 10.0 /10

Laura Joule

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Reviewed: Tue, Feb 25, 2025
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Everything went smoothly during pick-up and drop-off.
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Lee Doyle

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Reviewed: Thu, Jul 24, 2014
About Avis: 10.0 /10
At London airport, there is a shuttle to the office. Just wait at the bus stop, very convenient
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Odelette Effie

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Reviewed: Wed, Aug 27, 2014
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Joyce Funk

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Reviewed: Fri, Oct 17, 2014
About Avis: 8.0 /10
I booked a Golf automatic or similar model, and ended up getting a PEUGEOT 3008 SPORTHDI163, which was excellent. It had enough space and great power. The pickup process was simple, although the staff insisted on selling us additional insurance despite us already having comprehensive coverage from home. It might have been a language barrier. After asking them to amend the contract, they seemed a bit unhappy. Aside from that, everything was great. Returning the car was easy as well.
About QEEQ: 10.0 /10

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