Excellent all round

The white representative was very helpful; African American and Latino staff were not as accommodating.

Good service

Picking up and returning the car was very convenient, the staff were very friendly, and the convertible Mustang we rented was nearly brand new.

It was great being able to check in online and go straight to garage to pick up car.

Excellent and quick service -no queue which was a bonus after the long ,long delays in getting through passport checks. A good selection of vans to choose from . Booked full to full but changed at desk to return empty- probably cost me as you forget fuel is so cheap in USA. I also took a child seat at desk and fact I had paid for a 15 seater van with 8 passengers just felt it a bit of a rip off having to pay for just one child seat.

Booking worked fine with no issues at ell