Great car but very expensive

Easy pickup and drop-off, friendly staff, an enjoyable road trip in the southeastern USA.

The car model I reserved was unavailable, so I had to pay extra to switch to a Sonata. Since my English isn't very good, I couldn't negotiate much with the staff. The additional cost wasn't significant, so I just accepted it. The car was new and in excellent condition. I wasn't very familiar with the routes, and after returning the car, I received a credit card bill. I'm not sure if it's for a traffic violation or toll fees, but it was quite expensive, nearly $200, which is almost as much as the rental fee.

There are plenty of staff at the airport counter, so despite the number of renters, I didn't have to wait long. Returning the car was easy with the airport signs, and staff were available immediately upon arrival. Everything went smoothly. Due to a change in my trip, I extended the rental by two days with a quick phone call. The service was good.

I’m not sure about charging for “Fuel service” - above 36$. I think it’s payment for any highway during my rental time.

Like: Easy to pick car up after long flight - exactly what we ordered - new car - excellent value.
Dislike: Bit of a hard sell to upgrade.