City center location, many staff members.

The car pickup location is far from Perth Airport, but they provide shuttle service. However, there are no signs at the waiting area of the airport, making it difficult to know where to wait for the shuttle. Other European guests also had complaints.

The Melbourne city branch closes at 5 PM, and they won't accept returns even a few minutes late. You have to return the car the next morning, and they charge an extra half-day rental fee.

The service at the store catered to Chinese customers, though there were various pressures to add insurance. When picking up the car, the Indian woman was very impatient. The rental location is not at the airport; you need to find a shuttle bus at the terminal three bus stop to go to the rental company. However, the overall process was fairly smooth.

Experience and price was good except for the pick up part that took longer than anticipated

Experience and price was good except for the pick up part that took longer than anticipated