The on-site staff's sales push was a bit bothersome.

Satisfactory

The car was in good condition, very new, and easy to handle!

The car was brand new Sedan Hyundai Elantra. The Waiting time for my turn advance to the counter was horrible, waiting time at least 60min. Your staff attending to my booking was trying to influence me to "upgrade" to a more durable care that can manage snow driving instead of proceed with arranging the unit which I had done pre-paid via online weeks ago at price I prefer. The upgrade offer was like US$150+ verses my pre-paid US$40. That's was a shoker to us when I realised it was somehow convincingly blabbered thruout and "upgrade" was arranged. Until I saw the paper to sign, I had decided not to proceed with the upgrade.

Car was good the only issue I had was there was a strong smell of smoke every time i got into the car. It seems like the previous renters smoked alot in the car. Other than that everything else was excellent.