We arrived in Phuket at 4 AM on December 2nd, and since our scheduled car pickup time was 5 AM, we waited 45 minutes for the staff to arrive. Our originally booked Nissan Almera was upgraded for free to a Honda ACCORD. My wife and son were both very happy. The car had 40,000 kilometers on it, which was quite good. The staff took ten minutes to inspect the car and also explained some basic operations inside, which was very helpful. We drove for 7 days, and one tank of fuel lasted the entire time. On the last day, we didn't have time to fill up the tank, so we ended up paying double for the fuel, which was a loss.

I encountered a small issue when renting the car because my credit card was maxed out and I couldn't complete the deposit transaction. I had cash but the counter staff said they only accept credit cards. Later, I called the credit card center to apply for a higher limit and finally managed to rent the car. I suggest the company offer more payment options in the future.

The service from Thai Rent A Car was excellent. The car pickup process was fast, and they explained all the important points clearly. The vehicles are very new and drive really well. Thank you so much! Both pickup and drop-off were very efficient, and the staff was very attentive. Highly recommended.

The vehicle was in great condition with only 7,000 KM mileage. The staff was very courteous, but their English wasn't very good. Therefore, it's important to be precise when booking online to minimize conversation.

The service was excellent and very helpful. Will definitely continue to support next time.