Aside from the car's interior being a bit dirty (still within acceptable limits), everything else was excellent. I chose Alamo's self-service kiosk for car rental, where a staff member was very enthusiastic and helpful. The process was convenient, and incidents were handled promptly. Both QEEQ and Alamo responded quickly. I will choose QEEQ and Alamo again next time.

Last time I rented a car in the US, it was from Alamo, and this time it was just as good. The shuttle at Kona Airport arrived quickly, and there were plenty of service windows, so no waiting in line. They had a wide selection of vehicles, including a row of Jeep Wranglers—just pick the one you like. No hidden charges, and returning the car was very convenient.

The service was excellent and very convenient. I paid a bit extra to upgrade from a two-door Wrangler to a four-door. Choosing a 4WD on the Big Island was definitely the right decision, the trip was very enjoyable!!!

The car was relatively new, and both renting and returning were very convenient. The staff was patient and enthusiastic. The car was cleaned inside and out. Usually, the paperwork is done in just a few minutes after you arrive at the garage. Very convenient! A great company!

Average.