I left my sunglasses in the car, but the rental company said their office was closed and couldn't return them, which was a bit frustrating.

The attitude was very good.

Our rented car model was perfect for the trip, though things for improvement with regards to the car would be a faulty rear sensor (affecting the parking process) and faulty left/right signal sound (working normally, though no internal car sound on usage). Otherwise Kasina's staffs were very professional and friendly throughout the collection and return process.

Great prices and smooth booking process!

The car hire was good and fair priced, But the pick up process was so slow, I spent longer waiting for the car than I did on the flight!!( time spent flying=45 min. Time spent queuing 58 min) Other companies ask all the questions during the booking process, before you arrive, show ID, swipe card then hand over the keys... honestly you can do better! Your colleague was apologetic and super friendly so not her fault, just seemed like the process.

Very friendly staff and very easy to pick up and drop off. I also called them to check fuel type and they were very helpful and knew the car well when I couldn't find the lever to open the fuel cap.