The car pickup process was very convenient and fast. The car was in great condition, clean, and the service was excellent. I will definitely return next time.
Reviewed after 5 years. Going on another road trip in the US this year, especially to the West. Having a car is very convenient, otherwise, it's hard to get around.
The initial process was good. However, after returning the car, there was an additional charge without any notification or written explanation. Directly charging the credit card like this is very unsafe. I suggest improving this.
The vehicle was in great condition, and the pick-up and drop-off processes were very smooth. One small complaint: the staff were a bit too aggressive in pushing insurance and additional services, which made me a bit uncomfortable. Everything else was very good.
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