Misleading sales practices during pickup

The staff have a good attitude, but since they are new, they are not very familiar with the business. Returning the car is quick and convenient. However, there are often few good cars available, and it is difficult to get the reserved model. You can only borrow a similar type of car.

I would recommend it to friends.

I arrived quite late, but there was a free shuttle from the airport to the rental office. The queue was reasonably fast, and the staff was quite friendly. They tried to sell me an upgrade and extra insurance, but I declined. There were two staff members at the car lot who let me choose my vehicle. By the time I got there, only a Sonata and a Charger were left. I quickly chose the Charger (the new model Charger is really cool!). I'm glad I didn't go for the convertible, as it rained nearly every day after I arrived.

車は洗車されていたが、とても汚く、車内外とも最悪だった。