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Search for East Coast Car Rentals Car Rentals in Melbourne
Reviewed: Thu, Feb 26, 2015
About East Coast Car Rentals: 6.0 /10
The rental office is not inside the airport, but the shuttle service was prompt, arriving within 10 minutes after a call. However, since we were new to Melbourne, it took us some time to find the pickup point. The car was very new, with just over 6000 kilometers on it, and it was very easy to drive. On our way back to the airport, other renters informed us that we needed to register on the local traffic website to pay toll fees, but the rental company did not provide this information when we picked up or returned the car. We had to resolve it ourselves and risked fines if it wasn’t addressed in time. The rental company didn’t assist with this, which was very inconvenient for foreigners. We called them again for confirmation and support but received no callback. After returning to our home country, we managed to resolve it through the rental company.
About QEEQ: 10.0 /10
car image
East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia

Relevant Reviews on East Coast Car Rentals MELBOURNE AIRPORT

Sam Dewar

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Mar 1, 2015
About East Coast Car Rentals: 8.0 /10
Very convenient. If your English isn't good, just wait at the dedicated shuttle stop for a bit, hop on the rental company's shuttle when you see it and show the driver your booking. That's usually enough to handle things. Once at the counter, just give your booking, necessary documents, ID, and credit card to the staff.
About QEEQ: 8.0 /10

Bertram Nahum

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Mon, Mar 9, 2015
About East Coast Car Rentals: 10.0 /10
The car was in excellent condition and the price was affordable. They even helped extend the rental period. The rental and return process was very simple. Extremely satisfied.
About QEEQ: 10.0 /10

Malcolm Rutherford

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Sun, Mar 15, 2015
About East Coast Car Rentals: 10.0 /10
Very satisfied
About QEEQ: 10.0 /10

Michael Marner

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Thu, Jul 9, 2015
About East Coast Car Rentals: 10.0 /10
The service attitude was very satisfactory. After arriving at the airport, I called the store to get the information on where to wait for the free shuttle, which was actually easy to find. When you exit the terminal, you will see three lanes of traffic. The second lane is generally where hotel shuttles wait. Look for a brown sign with white letters, and you can wait near there. The East Coast shuttle is white with yellow letters and a big 'E'. This shuttle will take you to the store to pick up your car.
About QEEQ: 10.0 /10

Xenia Browne

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East Coast Car Rentals
Melbourne Airport(MEL)
Melbourne
Australia
Reviewed: Wed, Aug 24, 2016
About East Coast Car Rentals: 6.0 /10
The service at the store catered to Chinese customers, though there were various pressures to add insurance. When picking up the car, the Indian woman was very impatient. The rental location is not at the airport; you need to find a shuttle bus at the terminal three bus stop to go to the rental company. However, the overall process was fairly smooth.
About QEEQ: 8.0 /10

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