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Search for Europcar Car Rentals in Osaka
Reviewed: Mon, Apr 13, 2015
About Europcar: 4.0 /10
I rented my car at Terminal 1 of Osaka Kansai Airport. There are about four or five car rental companies at the pickup location. Based on my observation, Europcar had the fewest staff, with only one person. Among these companies, only Nippo Car Rental operates 24 hours a day. Make sure to pay attention to this, so you don't make the same mistake I did. My mistake was that my flight was delayed. I actually double-checked with the car rental company beforehand to confirm that there would be staff available if my flight was delayed. They assured me there would be, but in reality, we ended up stranded for a whole night because Europcar was already closed. The staff's English was decent, so communication wasn’t a big problem, which is notable because many Japanese people don't speak English well. The pickup and drop-off process was fairly quick, and the locations were convenient. The car model I rented was very fuel-efficient; I only used half a tank after driving around for a while. Thumbs up for that.
car image
Europcar
Kansai International Airport(KIX)
Osaka
Japan

Relevant Reviews on Europcar in Japan

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Economy | Mazda 2 or similar
Europcar
Sapporo
Japan
Reviewed: Sat, Aug 3, 2024
“DISAPPOINTED”
About Europcar: 3.0 /10
QEEQ changed my booking from Eurocar to Times. The Times staff was nice on the pick-up and drop-off but TERRIBLE with their flexibility.

Porter Wyclif(fe)

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Europcar
Kansai International Airport(KIX)
Osaka
Japan
Reviewed: Thu, Feb 15, 2024
About Europcar: 10.0 /10
Pickup and return were very fast, completed within 5-10 minutes.
About QEEQ: 10.0 /10

Ron Saul

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Europcar
Fukuoka Airport(FUK)
Fukuoka
Japan
Reviewed: Fri, Nov 6, 2015
About Europcar: 6.0 /10
Although I booked through Europcar, in Japan it was actually Times. The booking reference didn't match. Eventually, we asked at the airport information desk and compared phone numbers from different car rental companies to find out it was Times and got the specific store location. Otherwise, we would have had to call the store, but our phone cards were for internet use only and couldn't make calls, which made it more troublesome.
About QEEQ: 8.0 /10

Jeff Cronin

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Europcar
Naha Airport(OKA)
Naha
Japan
Reviewed: Sun, Jun 12, 2016
About Europcar: 10.0 /10
The rental route suggested by online users is totally accurate! After exiting the airport, walk for 2 minutes to 11B. The staff will give you a number tag, and a free shuttle bus will take you to the office.
About QEEQ: 10.0 /10

Luther Bruno

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Europcar
Tokyo Haneda Airport Terminal 1(HND)
Tokyo
Japan
Reviewed: Mon, Sep 7, 2015
About Europcar: 4.0 /10
The store closed early. We returned to the store around 8:50 PM, and there was no one there. We couldn't return the car, and no one answered the phone. When we called the service center, no one spoke English. Our flight was in the early hours of the next morning, and they actually asked us to change our flight to return the car the next morning. No one was willing to help, so we had to find a local friend to handle it. We've rented cars many times, and this is the first time a store hasn't called to confirm a return when the time was approaching. The store's English communication was also problematic. Our reservation was to return the car from 8 AM to 8 PM, but we picked up the car around 9 PM. We even asked the store if we could return the car at 9 PM, and they agreed. However, on the day of return, they closed before 9 PM. The store's closing time was supposed to be 9 PM. This is really outrageous!
About QEEQ: 10.0 /10

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