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Live chat Email us Service Code: 5249548171
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Reviewed: Mon, Apr 13, 2015
About Europcar: 4.0 /10
I rented my car at Terminal 1 of Osaka Kansai Airport. There are about four or five car rental companies at the pickup location. Based on my observation, Europcar had the fewest staff, with only one person. Among these companies, only Nippo Car Rental operates 24 hours a day. Make sure to pay attention to this, so you don't make the same mistake I did. My mistake was that my flight was delayed. I actually double-checked with the car rental company beforehand to confirm that there would be staff available if my flight was delayed. They assured me there would be, but in reality, we ended up stranded for a whole night because Europcar was already closed. The staff's English was decent, so communication wasn’t a big problem, which is notable because many Japanese people don't speak English well. The pickup and drop-off process was fairly quick, and the locations were convenient. The car model I rented was very fuel-efficient; I only used half a tank after driving around for a while. Thumbs up for that.

Relevant Reviews on Europcar in Japan

Lionel Johnson

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Reviewed: Sat, Jul 20, 2024
About Europcar: 10.0 /10
Excellent and professional service
About QEEQ: 10.0 /10

Jeremy Rob

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Economy | Toyota Yaris or similar
Reviewed: Fri, Dec 21, 2018
About Europcar: 10.0 /10
This time at Nagoya Airport, the car was serviced by Times. The staff there were very helpful, especially the young lady who spoke excellent English. She went through all the documents with me, page by page, placing them in a plastic folder for me. She then used a flashlight to show me the condition of the car, and sat in the passenger seat to explain all the controls in detail. After thoroughly explaining everything, she bowed and left.
About QEEQ: 10.0 /10

Patrick

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Reviewed: Mon, Oct 9, 2017
About Europcar: 10.0 /10
Used it in Europe before, very satisfied
About QEEQ: 10.0 /10

Michael Marner

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Reviewed: Sat, Jul 15, 2017
About Europcar: 10.0 /10
Great value for money, the car is very new
About QEEQ: 10.0 /10

H.choi

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Economy | Mazda 2 or similar
Reviewed: Thu, Aug 9, 2018
“GOOD CAR.”
About Europcar: 8.6 /10
Like: CAR CONDITION WAS GOOD. VERY CLEAN.
Dislike: NAVIGATION MANUAL WAS JAPANESE. AND NOBODY EXPLAINED HOW TO USE. HARD TO COMMUNICATE WITH STAFF. THEY DON'T SPEAK ENGLISH.

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