Very satisfied

The service and attitude were excellent, but the refueling aspect was not satisfactory. The car was half full when we picked it up. The staff suggested that we pay over 100 Euros so we wouldn't have to return the car with a full tank. They also claimed that fueling up through them would be cheaper than outside. We agreed, but it turned out refueling outside wasn't that expensive. We spent less than 40 Euros to fill half the tank. We felt deceived in this regard.

The car rental company's service was quite good, and they handled things in an orderly manner. All the documents and the car pickup process were clear.

I'd booked 'Premium' which refers to LDAR, instead they only had a downgrade ready for me (FDAR). They said they could not get any premium, but then they also did not notice me before pick-up, giving me the chance to rebook at another company. I called the station next day to lett them check for a possible switch of cars at another town where I stayed over weekend, but they never rang me back.