The staff in the UK were very polite, and the return process was quick as well.

The service was average. When customers encounter problems, the resolution speed by the relevant departments is very slow.

The return process was very quick and efficient. Almost ended up getting insured due to communication issues when picking up the car, but overall satisfied!

The line at the London airport branch was very slow that day, and the Google navigation was inaccurate, which made me anxious when I couldn't find the drop-off point. Finally, I asked a local taxi driver and found it. The staff was nice, nothing unpleasant happened. It wasn't until my deposit was released today that I felt confident giving a fair review. 4 stars, it's okay.

Fast and friendly service. The vehicle is in great condition.

Reasonably priced compared! Highly recommended.