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Search for AVIS Car Rentals in Paris
Reviewed: Wed, Feb 17, 2016
About AVIS: 2.0 /10
Extremely negative review. They forced us to pay for full insurance, otherwise, they wouldn't let us pick up the car. After a 10-hour flight, arriving late at night with an elderly and a baby, and it was raining outside, they made us wait for an hour until we paid for the full insurance to get the car. I've never encountered such an agent! I've driven in Europe at least 5 times, rented from Sixt in Norway, France, and Italy, and used QEEQ in Germany. For these four trips, I used the same Hong Kong license with basic insurance without any issues. But this time in Paris with Avis, the customer service claimed I needed to pay for full insurance because my license wasn’t an international one; otherwise, they wouldn’t let me pick up the car. After nearly an hour of negotiation and no other choices with my family waiting, I had to agree. My phone hadn't been activated in France yet, so I couldn't contact QEEQ. Later, we asked nearby rental companies Eurocar and Sixt, and they all said the same thing: an English translation on the driver's license is enough, no need for an international license. Clearly, Avis was scamming us to make more money under the guise of requiring an international license. Adding money means you can pick up the car, otherwise, you can't; what kind of policy is that? Moreover, the return location in Paris city center is very inconvenient. I will never use Avis again.

Relevant Reviews on AVIS Charles de Gaulle Airport Paris Terminal 2

Eden Dutt

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Reviewed: Fri, Mar 7, 2025
About AVIS: 2.0 /10
I booked a Volvo but they didn't give it to me. I even saw one in the garage, but they made various excuses and gave me a similar model instead.

Elvis Lee

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Reviewed: Fri, Dec 20, 2024
About AVIS: 10.0 /10
Highly satisfied. Renting a car is both convenient and safe. You can stop and go as you please.
About QEEQ: 10.0 /10

Brian Clara

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Reviewed: Tue, Sep 19, 2023
About AVIS: 6.0 /10
The pick-up service attitude was not great, and they did not give a complete explanation of the car's condition nor did they provide precise directions to the parking lot. The car had 80,000 kilometers and its condition was poor, with an engine that roared like a tractor. The benefit was that there were contracts and instructions available in Chinese. Entering and exiting the parking area was somewhat challenging, mainly due to the airport's road design which requires taking detours if you miss an exit. Therefore, it's essential to allocate sufficient time.
About QEEQ: 10.0 /10

Everley Evan

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Reviewed: Sat, Aug 11, 2018
About AVIS: 2.0 /10
1. Wrong charges, overcharges 2. During return, complicated simple issues (company's fault), making it hard to understand 3. Delay in refunding the overcharged amount, still unresolved!

Lewis Hopkin(s)

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Reviewed: Sun, Jan 7, 2018
About AVIS: 10.0 /10
Overall it was good, but I had to circle the drop-off location twice as the sign for the parking lot was a bit small
About QEEQ: 10.0 /10

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From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 9077259195
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