Great service, staff were very friendly.

The staff proactively explained the charges, no need to queue

There were very few people, almost no queues. There are four counters where you can pick up the car. A young lady was very nice. However, a middle-aged woman was unfriendly to newcomers. One major dissatisfaction was that I booked a Volvo and asked if I could get one if I wait until the reserved time. They said it's impossible to get a Volvo.

Great service. We don't speak English, but they were very patient and friendly.

The Frankfurt Airport location is easy to find, right inside the airport! The service was attentive. They even brought the child seat directly to the garage. The return process was simple. Very satisfied!