Car experience was very poor as mentioned car booked was not available When questioned why ? As had pre booked 3 months in advance I was told nothing they could do ? Did not care at tall attitude Car provided was filthy inside & out Tyre pressure warning light was on Had to stop and re inflated tyres Wash front & back windows to actually see out ! Will not use Budget again Dreadful service

Did not have a suv gave me a jeep instead which was ok , not very new model but worn very helpful lady on desk

Performed well ease of booking

I saw many bad reviews before renting, and thought that by paying attention to all the details, it would be fine. However, after returning to China, I found some inexplicable charges. After negotiating, I discovered they had purposely overcharged me for two extra days. I actually returned the car on the evening of the 22nd, but the bill said I returned it on the 24th. I have requested the rental platform to negotiate and compiled all the documents, asking my colleague in the U.S. to file a complaint against them. I suspect they overcharge Chinese orders maliciously, knowing it’s difficult for them to deal with it after returning home.

Pick-up was smooth

Car windscreen was a little dirty and we ran out of windscreen wash fluid after only one day

All overall experience was satisfactory.