I had my own surpass, but was forced to used horsepower sunpass.
n.r
United States
Reviewed: Sat, May 18, 2019
About Horspower Car Rental:5.0/10
Car had low mileage, but was not clean. From the time I call to be picked up and by the time I got the car it was over two hours. Drop off was the same , I got there an hour early but I had to wait for over a hour before someone came to the office. Will not recommend this car rental company.
The staff were friendly but there was no one there to rent me the car. I had to wait for the person to arrive. Car was not as clean inside as I am used to when renting cars.
They made me purchase there insurance after I had already declined coverage. I could have spent same amount for A much better vehicle and they tolls there is no way to turn off and I paid every toll and still got charged I have receipts. They should have explained that there is no way but this just a gimmick just like there insurance to make more money.
The mini van that I rented had no ac in the rear of van not even vents there for in order to get ac to kids In back you had to high power the front and freeze
The staff seemed overwhelmed and overworked. Very polite but did not provide adequate wait time updates. Staff didn't seem very confident through out the process. A bit of a language barrier that also made interacting with the staff difficult.
About QEEQ:10.0/10
Easy to use booking platform. May want to vet their renters first
“The worst experience on a car rental I have ever had. Will never use this agency again!!!!!!”
About Horspower Car Rental:4.0/10
Had to call twice from the airport to have someone pick us up. Driven to some seedy dirty terrible hotel to do paperwork and pick up car. Could not understand the rental person. Had emergency in Florida and the agency would not accommodate my needs. Brought the car back after two extended days by 8:00 when agency opened and was charged for a 3rd day.
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I had my own surpass, but was forced to used horsepower sunpass.
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