The worst experience on a car rental I have ever had. Will never use this agency again!!!!!!

They tried to force me into purchasing their insurance. I showed them my insurance and they said they did not accept it. I had to show them their own policy online in order for them to allow my insurance as coverage. Same for Sunpass- they forced it at $7.95 per day even though I had my own and their policy said it was available but nowhere said absolutely must purchase it. Also, at drop off, I had to call because no one was there. I had to wait 20 minutes after I called them for someone to show up.

yes

Was ok.

The staff were friendly but there was no one there to rent me the car. I had to wait for the person to arrive. Car was not as clean inside as I am used to when renting cars.

Getting my deposit back when I returned the car would have been better

Car had low mileage, but was not clean. From the time I call to be picked up and by the time I got the car it was over two hours. Drop off was the same , I got there an hour early but I had to wait for over a hour before someone came to the office. Will not recommend this car rental company.