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Read the fine print they put a hold of $700 on my credit card and car had alignment issues

Reviewed: Sat, May 18, 2019
About One Switch: 5.7 /10
This was not a great experience, to get there and be told I would have to have $700 put on my credit card did not impress me, I did not see it in the fine print, also they make you get a sunpass even if you don't use it, I might have used it once they made $75 off me for a week of sunpass that I did not use, I would have wanted to pay at the sunpass but no they got me there too, and the car had alignment issues the rubber in the trunk kept coming out, and i made sure to take pictures of the car as I left so I wouldn't be charged of all the dings and dents this car had, I wouldn't go through this again I would much rather pay at the airport and save myself these hassles just to save money that actually costed me more. Plus trying to find the place you have to take a shuttle and if you call they speak very little english and you can't understand them and then they hang up on you not a good experience. So glad to be home.
Compact | Nissan Versa Guaranteed model

Relevant Reviews on One Switch Orlando

K.Manley

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Medium SUV | Toyota RAV4 or similar
Reviewed: Fri, Mar 6, 2020
“Skip One Switch”
About One Switch: 7.0 /10
The car was much bigger than the one we selected which was fine except for the gas usage. They charged a $1000 deposit even though we purchased coverage through EasyRentCars and had my own auto insurance. They also did not give me a receipt at drop off and then charged me an additional $120 without contacting me or giving me a reason for the additional charges. I would definitely avoid one switch for future rentals.
About QEEQ: 8.0 /10

S.mcguirk

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Intermediate | Toyota Corolla or similar
Reviewed: Wed, Aug 14, 2019
“Disaster...missed my meeting because of unknown requirements”
About One Switch: 5.3 /10
Pick up was a disaster. Once there they required an insurance document that was not in the email. They wanted a printout of the coverage and there totals. My card with the policy number was not enough. Total scam! They clam it was stated in the confirmation, which I showed them that it was not. Further, because my wife name was at the top of the specific insurance document and even though I had a copy of the insurance card with the policy number with both my name and my wife, it still was not good enough. I had to have Nationwide send the document. Almost two hours to finally get the car. If I was at the airport, I would have just gone to a more reasonable rental car company. Further they have a printed document stating they only will allow three insurance car companies, Nationwide was not one on the list. I am not sure who is at fault here, Easyrentcar or One Switch.
About QEEQ: 9.0 /10
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S.Numan

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Intermediate | Toyota Corolla or similar
Reviewed: Fri, Aug 2, 2019
“It was fine.”
About One Switch: 8.7 /10
It wasn’t expressed prior to pickup that my personal car insurance wouldn’t cover the rental car if the personal car was older then 2016. And that in Florida it is required to purchase speedy pass for tolls, even though I had a personal one. Which caused the car to be more then expected.
About QEEQ: 10.0 /10
I didn’t see a price drop. But it was easy process

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Compact | Nissan Versa or similar
Reviewed: Wed, Jul 17, 2019
“75 dollar rental ended up at $200! Confusion over toll roads - this needs to be in clear English!”
About One Switch: 7.7 /10
Car was fine, rental was more complicated than necessary and we felt scammed at the end. Will never use them again!
About QEEQ: 10.0 /10
Be careful who you partner with.

S.Potturi

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Intermediate | Toyota Corolla or similar
Reviewed: Sun, Jul 14, 2019
“worst experience in my life”
About One Switch: 2.0 /10
This car company is a scam. They run in a small shed which is almost 20 miles away from airport. After getting in there, they will say that your own car is should be more than 2017 model , otherwise you need buy CDW insurance which 25$ per day. If you say then they will say you can go back to aiport and book a new vechile , and the airport is almost 1 hr away. There are no restrooms and the service is bad. I never saw in my life which a proper document on Collision damage, they charge you money. If you see anything with the name One Switch please cancel the reserveration immediately.. I have videos of the store how dirty it is , i will upload.

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