terrible

Very courteous and helpful staff smooth pickup from MCO to rental car quick check in process Our flight was delayed, so we called and they held our car no problem, and told us they appreciated us letting them know we'd be late Everything was great

Great! Not only did they have the best rates, they notified us when the rate dropped and automatically applied the price change. Unheard of in this industry

We thought we had a great deal, price wise, for the 4 days we rented the vehicle. But upon pick-up of vehicle (going through/signing of the paperwork), we were unpleasantly surprised that we had (forced) to obtain their liability insurance although we told them that we had our own. That cost in itself costed us more (almost double) than the entire 4-day rental price. :(

excellent service

Excellent customer service, very good quality of people

**STAY AWAY** They will force you to purchase their own insurance stating your personal insurance doesn’t have the required coverage (they require $300,000 coverage for property damage)!! Luis’ attitude is HORRIBLE!

This car company is a scam. They run in a small shed which is almost 20 miles away from airport. After getting in there, they will say that your own car is should be more than 2017 model , otherwise you need buy CDW insurance which 25$ per day. If you say then they will say you can go back to aiport and book a new vechile , and the airport is almost 1 hr away. There are no restrooms and the service is bad. I never saw in my life which a proper document on Collision damage, they charge you money. If you see anything with the name One Switch please cancel the reserveration immediately.. I have videos of the store how dirty it is , i will upload.