Cheap , easy and convenient .. car was not clean this time but overall was good..

Easy and convinient

The car i booked was Toyota corolla or similar. When i went to pick up the car, the staff gave me SUV Mitsubishi. I said I never drove big cars, then offer a uncleaned and untidy hatchback. I saw others took Toyota corolla, only not me. The staffs in Melbourne Atlas are so terrible to serve me, but I’m a milion percent sure I asked the right things, what customers must deserve it. I asked the receipt for the bond to a guy, he refused. The guy was angry at me and left me alone in the office for a while, everybody watching me, then the manager started looking after me. The funniest thing is the guy escaped from me When i came back in to the office because I wanted to ask something. Is it possible that staffs act to customers like that. Also on the receipt for the petrol, there was shown me that I drove 1000km in the day. I’m wondering that’s why they overcharged me about the petrol. I had been to the office 11am, left 12pm, return the car at5pm. Is it possible I could drive a thousand kilometers in the day.

The car offered was dirty all over, unwashed and rubbish in ash tray! The right wiper's rubber was dangling and off the holder. When told that the car was unacceptable, only then, they changed to another.

Great and easy access to my booking. Thank you.

A call to office on arrival to order bus that took us short journey to small car depot to pick up hire car. Really lovely friendly staff. Quick and smooth process. No hanging around on drop off either. We were immediately driven to airport terminals. Would use them again.