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Search for ACE Car Rentals in Bordeaux

Great car, great car park staff, not very smooth pick up process

Reviewed: Thu, May 16, 2019
About ACE: 8.0 /10
The car was amazing. The staff at the car park were really friendly and helpful too. But the staff at the desk were not so friendly and also a bit of a mess - a long queue formed and we waited almost an hour even though we arrived with just 2 groups in front of us. Also, I would recommend taking photos of the car beforehand. There was a scratch that was not caused by us but had not been recorded. The blame would have been put on us had I not taken a photo that showed it was there before we left.
About QEEQ: 10.0 /10
Everything was so easy and quick! And the auto rebook was really good.
Opel Adam image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

T.Felton

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Aug 5, 2019
“Waited 4hr 30 mins to be served at airport”
About ACE: 8.3 /10
The car was great

S.Steenackers

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jul 23, 2019
“Vreselijk niets is duidelijk”
About ACE: 5.3 /10
Onduidelijk

T.Pearce

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Mini | Fiat 500 or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 17, 2019
“Very good”
About ACE: 7.0 /10
The car was very good and service acceptable. Would use the service again.
About QEEQ: 8.0 /10
Very good

p.decamps

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Wed, Jul 3, 2019
“relation à la clientèle du personnel de comptoir désastreuse”
About ACE: 8.0 /10
j'ai loué la voiture chez ACE,comment savoir que Global car se substitue à ACE sauf par un petit panneau derrière le comptoir?Beaucoup d'attente au comptoir car le personnel tente de vous imposer une assurance à plus de 100€ malgré l'assurance souscrite lors de la réservation et devient très désagréable lorsqu'on lui oppose un refus:plus de 30' d'attente et une sérieuse prise de bec avec l'employé. Aéroport de BOD en travaux,guichets de location mal indiqués...Heureusement le personnel pour la livraison et la restitution du véhicule était très sympathique et opérationnel malgré l'affluence.
About QEEQ: 8.0 /10
Correct.

S.Vogel

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jun 11, 2019
“Too long a wait at the counter and when getting and dropping off the car”
About ACE: 7.0 /10
Counter staff helpful - getting the car and dropping off too slow due to lack of staff
About QEEQ: 10.0 /10
Platform ok - didn’t get a price drop

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