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Search for ACE Car Rentals in Bordeaux

Great car, great car park staff, not very smooth pick up process

Reviewed: Thu, May 16, 2019
About ACE: 8.0 /10
The car was amazing. The staff at the car park were really friendly and helpful too. But the staff at the desk were not so friendly and also a bit of a mess - a long queue formed and we waited almost an hour even though we arrived with just 2 groups in front of us. Also, I would recommend taking photos of the car beforehand. There was a scratch that was not caused by us but had not been recorded. The blame would have been put on us had I not taken a photo that showed it was there before we left.
About QEEQ: 10.0 /10
Everything was so easy and quick! And the auto rebook was really good.
Opel Adam image
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Mini | Opel Adam or similar

Relevant Reviews on ACE Bordeaux-Merignac Airport

NT

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Mini | Opel Adam or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Fri, Feb 7, 2020
About ACE: 7.3 /10
Long wait as computer system down. Staff were very pleasant.
About QEEQ: 10.0 /10

J.Jeffries

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Aug 6, 2019
“Easy and straight forward but surprised at deposit amount”
About ACE: 9.7 /10
We were happy with our hire car but did feel surprised to find out about the £1500 deposit payment which although was on the fine print did still come as a surprise.
About QEEQ: 8.0 /10

B.Stephenson

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Mon, Jul 15, 2019
“Created a bad start to our holiday.”
About ACE: 5.7 /10
The wait to pick up the car was rediculously long, especially in a warm airport with 2 young children. Counter staff were quite rude and once we realised car was far too small, we weren't able to upgrade. Wait for return was also quite lengthy.
About QEEQ: 10.0 /10
Booking was smooth and easy to include all waivers.

S.Vogel

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Economy | Volkswagen Polo or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Jun 11, 2019
“Too long a wait at the counter and when getting and dropping off the car”
About ACE: 7.0 /10
Counter staff helpful - getting the car and dropping off too slow due to lack of staff
About QEEQ: 10.0 /10
Platform ok - didn’t get a price drop

BrianM

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Compact | Opel Astra or similar
ACE
Bordeaux Airport(BOD)
Bordeaux
France
Reviewed: Tue, Apr 30, 2019
“Would do it again”
About ACE: 9.3 /10
The insurance options and fuel refill terms were complex. When I booked I didn't realise a diesel rental car has a tax in France
About QEEQ: 10.0 /10

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