Exceptional!

The queue time was relatively long, all information needed to be entered on site, and the cars were only brought over after we arrived. The parking lot is located outside on a one-way street, which makes the process slightly inefficient.

The booking process was very smooth and straightforward.

Good service

Good service

The car wasn’t clean , it has a bad smell , the petroleum wasn’t full . They didn’t accept a credit card with enough amounts that was expected in many countries. They charges wasn’t clear for me and after I return the car they charge an d they didn’t send me an invoice with details. Very bad experience with a bad company.

The Budget Staff at the Abu Dhabi International Airport were amazing. They were friendly, polite and very professional. They answered all my questions and also gave me local driving tips so I can avoid getting traffic fines. The picking up experience was amazing and took less than 30 minutes (the car was ready for us on time) and the drop off experience was even faster and smoother. The front desk staff even helped us with our luggage (they didn't have to but they went out of their way to do so). Very happy with Budget and 100% recommend this location to everyone. Special thank you to the front desk staff of Budget, you guys are making the customer experience that much better. Thanks and keep up the good service.