Overall service was good, but the deposit refund is too slow. Returned the car on February 13th local time, and still haven't received the deposit back as of today. Not sure how much longer it will take. Additionally, the extra day rental fee due to early return hasn't been refunded either.
The service at the pickup and drop-off counter was average, but the inspection staff were okay. However, the service at several rental companies in Dubai (because they share the same office) was generally average. Avis and Sixt were slightly better.
They charge me full insurance because which I pay for it (full insurance at your website) it's yours and I have to collect any damage from you so they book 4k D then I told them no I need also from you full insurance therefore I pay 336 D addition.
About QEEQ:7.0/10
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