Terrible car

The car rental company is right at the parking lot opposite Terminal 3 of Melbourne Airport. Picking up and dropping off the car is very convenient, and the staff are quite friendly. When they learned that we had a child with us, they provided a car seat for free. When returning the car, make sure to mark the parking lot entrance on the map early. Once you drive into the parking lot, the return point is immediately there. The employee just walked around the car once to complete the check, which was very quick.

The car pickup and return process with Europcar is very straightforward. The service is good and the car is quite new. I rented a BMW 220i convertible which was almost brand new with only 3000 kilometers. The car was in perfect condition!

The lady at the rental counter at Melbourne Airport was very cheerful, embodying the spirit of Melbourne. Hard to describe, but it was funny!

Not bad!

Friendly staff, car in great condition. Way to many entries on the keyboard for the service agent to finalise the paperwork.

Secured a great price for the rental easy online booking process.