delayed arrival handled professionally and competently.

Paul Downing

United States

Reviewed: Thu, Dec 7, 2023

About FOX RENT A CAR: 8.0 /10

If it were normal I wouldn't leave a review. I missed my flight b/c traffic and arrived late. I was expedited to the car and barely cleared the gate at 12pm! It would have been another disaster to be punched to the next day and cost men 200.00 plus sorely needed sleep. Thanks to your staff all went well!

About QEEQ: 10.0 /10

I actuall got the charger requested!

Standard | Dodge Charger or similar

4-day rental

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

P.Donley

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Wed, Nov 27, 2019

“Car rental”

About FOX RENT A CAR: 7.0 /10

Didn’t have the car I rented but they did find another vehicle for me to use.

About QEEQ: 8.0 /10

Easy

United States

1 days rental

Medium SUV | Kia Sportage or similar

Reviewed: Fri, Sep 20, 2019

“Good trip”

About FOX RENT A CAR: 8.7 /10

Wait was long at counter. Voluninous paperwork!

About QEEQ: 10.0 /10

Very good.

Simi

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Wed, Jul 10, 2019

“Good website bad service at rental car counter”

About FOX RENT A CAR: 8.3 /10

Was not happy with front counter lady she was rude and did not care how she inconvenienced us and offered no solutions to problem

About QEEQ: 10.0 /10

Great website will definitely use again

Phoenix Airport

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Sun, Apr 14, 2019

“DON’T RENT FROM FOX, THE LOWER FAIR IS NOT WORTH IT”

About FOX RENT A CAR: 2.0 /10

Regardless of the above star rating I will not be renting from Fox again. After a long day of flying (12 hours) to wait in a line for over 2.5 hours to pick up a car is beyond frustrating! When I asked about where to complete a survey regarding pick up, I was told “don’t bother complaining about the long wait times, we already know”. Your front line staff is the first impression customers receive. Their message, we don’t care about customers.

S.Gopu

United States

1 days rental

Standard | Volkswagen Jetta or similar

Reviewed: Sun, Dec 30, 2018

“if the waiting time is less, it would have been a good experience.”

About FOX RENT A CAR: 7.3 /10

waited more an hour to get the car.

About QEEQ: 10.0 /10

delayed arrival handled professionally and competently.

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

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