delayed arrival handled professionally and competently.

2 hour line to check in. Could have gone and rented another car for close to the amount. Your customer service offered nothing but excuses and "whatever".

There was nothing wrong with the car, however the experience wasn't a great one. There was only 1 (one) agent to check us in and it took us over one hour before we finally received our car. This is not the first time that this happened to me and I do not see any improvement on their end. It is a cheap car rental and the service shows that.

van was great. getting van took along time. another friend rented a van and was done 45 minutes before me.

Wait time was kind of long. Friendly counter staff made up for the wait. My Jeep Cherokee was awesome.

waited more an hour to get the car.