A costly experience.

K.Bergs

United States

Reviewed: Fri, May 17, 2019

About FOX RENT A CAR: 6.7 /10

Car was dirty on inside, out of windshield wiper fluid so I had to refill myself. Not super professional when I went to get the car at the lot. However the gentleman at the counter who helped with payment was nice. He waived a fee since when I booked through easy rent cars.com they screwed up the dates of my rental that I prepaid.

Special SUV | Jeep Wrangler or similar

1 days rental

Relevant Reviews on FOX RENT A CAR PHOENIX AIRPORT

k.brown

United States

5-day rental

Medium SUV | Chevrolet Equinox or similar

Reviewed: Sat, Feb 20, 2021

“No amount of savings is worth two hours of indoor late night waiting.”

About FOX RENT A CAR: 8.0 /10

2 hour line to check in. Could have gone and rented another car for close to the amount. Your customer service offered nothing but excuses and "whatever".

Simi

United States

1 days rental

Full Size Van | Dodge Grand Caravan or similar

Reviewed: Wed, Jul 10, 2019

“Good website bad service at rental car counter”

About FOX RENT A CAR: 8.3 /10

Was not happy with front counter lady she was rude and did not care how she inconvenienced us and offered no solutions to problem

About QEEQ: 10.0 /10

Great website will definitely use again

Ingo Scholz

United States

1 days rental

Special SUV | Jeep Wrangler or similar

Reviewed: Wed, May 29, 2019

“You get what you pay for and this is not much with Fox Rent a Car!”

About FOX RENT A CAR: 6.3 /10

There was nothing wrong with the car, however the experience wasn't a great one. There was only 1 (one) agent to check us in and it took us over one hour before we finally received our car. This is not the first time that this happened to me and I do not see any improvement on their end. It is a cheap car rental and the service shows that.

About QEEQ: 10.0 /10

United States

1 days rental

Medium SUV | Jeep Grand Cherokee or similar

Reviewed: Thu, Feb 28, 2019

“NEVER AGAIN!”

About FOX RENT A CAR: 6.8 /10

We waited 2 hours to pick up a car.Considering that we had booked online, the process was excessive. When ball that was completed, we waited another 20 minutes to receive the car. WE WOULD NOT RENT WITH THEM EVER AGAIN.

S.Gopu

United States

1 days rental

Standard | Volkswagen Jetta or similar

Reviewed: Sun, Dec 30, 2018

“if the waiting time is less, it would have been a good experience.”

About FOX RENT A CAR: 7.3 /10