Great booking experience, good car and value, poor customer service from rental provider

It actually exceeded my expectations. Fuel efficient too

Easy to navigate through Will be using it again for sure

the car was super great, and new ( only doing over 1000 KM ) we loved it and the family enjoyed it. the staff on the airport was so kind and helpful, she was helping with a smile.

the platform is super easy and it works great with comparing all the sites and find the best price. had the price drop protractor but did't notice a different and i'm assuming the price didn't go lower than the booked one. one suggestion, it would be great to be able to chose the exact vehicle instead of ( this car or similar .. like you see an image for a Mercedes and then you end up with VW for example )

The car was pretty terrible. I ended up with a Renault Kwid which was the most underpowered basic car I’ve rented in years.

Counter staff very pleasant and efficient and suggested a more suitable car, which was super! Will use again.

Booking was easy. Communication was great.

The car was great, just finding out where to pick it up from was frustrating. You should have told me to collect from Budget. Had a long queue once I found out.