Great car. Nightmare check in experience in LA

The service should be okay. Previously, there was no queue for car pickup at 8 a.m., but this time the waiting time was long. Additionally, there is an issue that needs to be addressed between QEEQ and the rental company. I purchased full insurance through the QEEQ platform, but the rental company could not see it, so they repeatedly discussed the insurance with me, wasting a lot of time. However, this is not the rental company's fault; they genuinely couldn't see that I had already bought full insurance.

Very good. We upgraded the car for $30 per day to fit three pieces of luggage over 29 inches, and it was very comfortable to drive.

Very good!

Very convenient.

The free shuttle was quite convenient. However, when picking up the car, the staff kept insisting that we buy full insurance, claiming that our coverage was insufficient and didn't include roadside assistance. Initially, I didn't want to add any more insurance, but my husband was concerned about potential issues if we didn't, so we ended up adding one, which cost about $30 more than what we had initially paid on the platform. They also tried to get us to pay $40 for a full tank of gas, which I refused. We found out later that there were nearby gas stations where filling up didn't cost nearly that much. The pick-up and drop-off process was quite smooth, and the car was fairly new.