We had already purchased full insurance through the Zuzuche platform in advance, but the rental counter added extra insurance charges without informing us first.

The staff were very friendly

Backstab! Renting the car was fine, returning it was also fine. But after returning home, my credit card was suddenly charged £60 for cleaning. Actually, thanks to my children growing up, this was the cleanest car we've rented abroad so far, just needed a little cleaning. Complaining to the rental company got me a vague photo. If they found it dirty, they should have pointed it out and charged the cleaning fee at that time, I wouldn't have argued. They should provide proof when making accusations. It feels like small car rental companies lure you in and backstab you later.

Eurocar is relatively cost-effective among car rental companies. The car condition is good, and being a chain company, it provides a reliable service. They don’t have hidden fees or unreasonable deposit charges like smaller companies. Reminder to read the terms carefully. In Europe, Eurocar is recommended over Avis as it's cheaper while maintaining quality. For the wealthy, any choice is fine.

Europcar were terrible. They tried to upsell us on the car we'd booked and then tried to do a dodgy on the figures - after 24 hours flying we didn't need this hassle. We were in the office for nearly an hour! Then on return we were told there'd be extra cleaning charges because of a bit of sand in the car! I would never use Europcar again!

All fine.