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Live chat Email us Service Code: 1192839262
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Search for Dollar Car Rentals in Los Angeles

Dollar staff less than honest

Reviewed: Tue, May 7, 2019
About Dollar: 7.7 /10
Lady behind the counter told the man in front of us he needed to buy insurance and he refused saying it was included. When it was our turn we were told we weren't covered by any insurance and to buy some through dollar, I refused. She then offered to prepay for fuel even though that was already included through easyrentcars. When she actually processed the booking she couldn't avoid the fact it said that insurance was included that she tried to pretend wasn't there. The cars in our section were all old and there was only about 3-4 of them. Would never go through Dollar again.
About QEEQ: 10.0 /10
Will definitely use again.
Mazda 3 image
Dollar
Los Angeles Airport(LAX)
Los Angeles
United States
Compact | Mazda 3 or similar

Relevant Reviews on Dollar LOS ANGELES INTL AIRPORT

Anonymous

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Dollar
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sat, Jun 27, 2026
About Dollar: 10.0 /10
Everything was pretty good, no complaints at all.
About QEEQ: 8.0 /10

Kay Pound

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Dollar
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Thu, Dec 12, 2024
About Dollar: 8.0 /10
Satisfied
About QEEQ: 8.0 /10

Tiffany Emma

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Dollar
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, Jul 14, 2024
About Dollar: 8.0 /10
Overall, the car rental experience was pretty good.
About QEEQ: 8.0 /10

Clement Sonmerfield

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Dollar
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Sun, May 26, 2019
About Dollar: 6.0 /10

s.smith

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Compact SUV | Jeep Compass 2 Doors or similar
Dollar
Los Angeles Airport(LAX)
Los Angeles
United States
Reviewed: Fri, May 3, 2019
“Lovely suv perfect for the 2 of us.”
About Dollar: 8.7 /10
Car was perfect & a good choice. Dollar staff didn’t offer the option to return the car back with a full tank of gas. They wanted to charge us nearly $80 for the gas. I tried to contact dollar customer services when I found out about this option but with no joy. The lady I returned the car too allowed us to fill the car up with petrol & she removed the fee they wanted.
About QEEQ: 10.0 /10
Loved the price drop option I just wish I could have pre-paid for the car in the uk before our trip

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