excellent

We booked the car online with a pick-up time of 1 PM and a return time of 1 PM two days later. However, we actually picked up the car at 10:30 AM. They charged us for three days without communicating this beforehand or reminding us whether it was two days or three days and whether the return time needed to be adjusted. As a result, we returned the car at 11 AM, only a little over half an hour late, but we were charged for three days. The main issue was the lack of any reminders or notifications, which left us very dissatisfied.

Pretty good

double charge

Had to go to domestic pick up as nobody available at the international desk. Made up for with free car upgrade.

Very easy booking. Would use again.

Like: William served us last week and he was great to deal with! Gave us more than enough information and was very friendly and smiley
Dislike: N/a