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Hertz, Sydney Airport Car Rental

Hertz 4000+ ratings, 54 reviews

Sydney, New South Wales, Australia

7.8 / 10 Good

Hertz - Sydney Airport Information, Car Rental Instructions & Policies

Address

48 ROSS SMITH AVE,MASCOT,NS,2020,AU

Telephone

+61294934190

Pick-up Instructions

The Hertz - Sydney Airport car rental location is located out of the airport

Flight Details--You must provide a flight number when picking up a car at Sydney Airport. If a valid flight number is not present, the vehicle will be ready at the DOMESTIC T2 Terminal. Domestic Travellers - There is Rental Collection Counters in Every Terminal at Sydney Airport,while due to the repair works of the airport recently, vehicle pick-ups and drop-offs will take place at temporary facilities on Ross Smith Avenue, and there will a free shuttle bus,please kindly check with counter staff . International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Drop-off Instructions

Domestic Travellers - Please kindly confirm with the counter staff at pick-up. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

Opening Hours

Days of WeekSundayMondayTuesdayWednesdayThursdayFridaySaturday
Opening hours
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00
06:00 -23:00

Security Deposit

Deposits are depending on which car type your rental car falls into, and can be paid credit cards and debit cards
Representative Car ModelsDeposit Amount (approx.)Business Days Required for Refund

Applicable to all car types, incl. Compact, SUV, Economy, Mini and more.

Pack up ^
100% of the rental car rate plus AUD 55030-60

Accepted Cards

Credit cards in the main driver's name from the following issuers are accepted: UnionPay, Visa, Master, JCB, AMEX

UnionPay Visa Master JCB AMEX

Car rental with debit cards is also accepted and listed as below: Visa, Master, JCB, AMEX

Visa Master JCB AMEX

UnionPay is not accepted.

E-voucher

Accepted on mobile, a printout is not required.

Age requirements

20 - 99 years old

Driver's License Requirements

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

For foreign renters, you need to bring:

Original driving licence + International Driving Permit (IDP)

Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

Original Japanese Driving Licence + Dealer translation

Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

Original driving licence + NAATI Translation

The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

Original South Korea Driving License (English version)

An English translation must be provided on the back of the driver's license.

If you are a local renter, you may be required to present a utility bill within 3 months for checking.

For local renters, you need to bring:

Full driver's license issued in Australia

Additional Extras

To be updated

Cross Border

To be updated

Cross Islands

Free of Charge:

Taking rental cars to following islands is allowed and free of charge:
Phillip Island, Kangaroo Island, Churchill Island, Mornington Island, Mornington Peninsula
Customer can take the vehicle on a Ferry to Kangaroo Island. Any damage happens to vehicle while the car is on a ferry, customer is fully responsible up to the full value of the car. *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Conditional:

Depending on which island to bring the rental cars to, policies differ:
Bruny Island, Gove Peninsula, Tasmania, North Stradbroke Island
Rental cars can only be driven on sealed/bitumen or well maintained roads.Vehicles are not to be taken above the snow line.Excluded from the protection is driving on beaches or through streams, dams, rivers or flood water.There is no insurance cover in Bruny Island. Hertz will allow Customers to take the vehicle to Bruny Island, however they will be liable for any damage to the vehicle up to the Accident Damage Excess (ADE) amount per incident. Please refer to the Hertz Australia T&C’s for full details *If you rent a car in Western Australia, you are not allowed to drive out of this state.

Not allowed:

Taking rental cars to following islands is not allowed：
Magnetic Island, Groote Eylandt, Rottnest Island, Tiwi Island, Fraser Island, Moreton Island, South Stradbroke Island, Mariah Island, Hamilton Island, Hayman Island, DayDream Island, Griffiths Island, Barnard Islands, Long Island, Prince of Wales Island, Entrance Island, Horn Island, Hammond Island, Barrow Island, Great Keppel Island

Excess

Collision Damage Waiver Excess differs by car model:

AUD 7000-8700 for other car models.

AUD 5500 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Audi A5 Sw Aut,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

AUD 8800 for ,

Theft Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Audi A5 Sw Aut,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

AUD 5900 for ,

AUD 6900 for ,

AUD 7900 for ,

Third Party Liability Insurance Excess differs by car model:

AUD 5900-7900 for other car models.

AUD 5500 for Kia Soluto,

AUD 5500 for Suzuki Balena,

AUD 5500 for Ford Focus Auto, Hybrid,

AUD 5500 for Toyota Rav4 Awd Or Similar,

AUD 5500 for Jeep Renegade Automatic Hybrid,

AUD 5500 for Toyota Rav4 Or Similar,

AUD 6001 for Proton X70 Or Similar,

AUD 6001 for Pallet Gates Dropsides-diesel,

AUD 6001 for Dodge Promaster City Or Similar,

AUD 0 for Compact,

AUD 0 for Opel Combo Life,

AUD 0 for Volkswagen Golf Gti,

AUD 5500 for Renault Captur Automatic Or Similar,

AUD 6001 for Ds Ds3,

AUD 7900 for B5 Audi Rs3 Sportback,

AUD 0 for Chevrolet Spark,

AUD 0 for Suzuki Dzire,

AUD 0 for Fiat Mobi,

AUD 5500 for Vw Polo,

AUD 5500 for Mystery Vehicle,

AUD 5500 for Suzuki Jimny Or Similar,

AUD 5500 for Nissan Sentra,

AUD 5500 for Toyota Kluger Hybrid,

AUD 5500 for Chevrolet Tahoe,

AUD 6001 for J Toyota Fortuner-4wd,

AUD 0 for Volvo Xc60,

AUD 0 for Toyota Rav4 Or Similar,

AUD 6001 for Van W Lift,

AUD 0 for Fiat Ducato,

AUD 0 for Toyota Hilux-4wd,

AUD 6001 for Maxus T60,

AUD 6001 for Tray Ute,

AUD 6001 for Dual Cab 4wd--4wd,

AUD 0 for Dual Cab Landcruiser-diesel-4wd,

AUD 7900 for Peugeot 5008,

AUD 5500 for Ford Transit,

AUD 6001 for Metre Tipper Truck-diesel,

AUD 5500 for Kia Carnival,

AUD 6001 for Land Rover Defender,

AUD 0 for Pallet Curtainsider Lift-diesel,

AUD 6001 for Cubic Metre Curtainsider,

AUD 6001 for 4wd Lid Canopy-4wd,

AUD 6001 for Mercedes V Class,

AUD 5500 for Infiniti Q50,

AUD 6001 for H5 Audi Q2,

AUD 6001 for Mystery Prestige Vehicle,

AUD 5500 for Opel Grandland,

AUD 5500 for Toyota Corolla Cross,

AUD 5500 for Volkswagen T-cross,

AUD 5500 for Kia Sportage,

AUD 0 for Tray With Gates-diesel,

AUD 6001 for Iveco Daily,

AUD 6001 for Cab Tray-diesel,

AUD 6001 for Gmc Canyon,

AUD 6001 for Hilux Xcab Ute-4wd,

AUD 0 for Renault Oroch,

AUD 6001 for Toyota Bz4x,

AUD 5500 for Citroen Elysse,

AUD 6001 for Volvo Xc60 Hybrid Prestige,

AUD 7900 for U5 Audi Sq5 Inc. Gps-4wd,

AUD 0 for Cubic Meter Van,

AUD 0 for Toyota Proace City,

AUD 0 for Cubic Metre Van,

AUD 0 for M6 25 Seat Bus,

AUD 0 for Ford Taurus,

AUD 0 for Mercedes Glc Coupe-diesel-4wd,

AUD 6001 for Toyota Prado,

AUD 0 for Kia Niro Or Similar,

AUD 0 for Vw Amarok,

AUD 6001 for Genesis G70 Or Similar,

AUD 5500 for Audi A5 Sw Aut,

AUD 6001 for Mercedes Gla,

AUD 0 for Exeed Txl Luxury,

AUD 0 for 12 Pallet Curtainsider-diesel,

AUD 6001 for Cubic Metre Van,

AUD 6001 for Polestar 2,

AUD 0 for 22 Seat Bus-diesel,

AUD 5500 for Toyota Corolla Touring,

AUD 5500 for Volkswagen Virtus,

AUD 0 for Tray With Gate-diesel,

AUD 6001 for Gmc Yukon Denali Or Similar,

AUD 0 for Opel Movano,

AUD 0 for Ford Transit 350l,

AUD 0 for Dual Cab-4wd,

AUD 0 for Toyota Proace Verso,

AUD 0 for Vw Passat Variant,

AUD 6001 for Toyota Landcruiser--4wd,

AUD 7000 for Cubic Metre Van,

AUD 7000 for 22 Seat Bus,

AUD 7000 for Metre Van Lift,

AUD 6001 for W Mine Equipped Toyota Prado-4wd,

AUD 7000 for Description Not Available-diesel,

AUD 0 for Toyota Tundra,

AUD 6001 for Equip 4wd Landcruiser-4wd,

AUD 6001 for Cab 3t Tray-diesel,

AUD 6001 for 4wd Dual Cab--4wd,

AUD 6001 for Tray Dual Cab-diesel--4wd,

AUD 6001 for Dual Cab Tray-4wd,

AUD 7000 for 25 Seat Bus-diesel,

AUD 0 for Bus With Trailer,

AUD 6001 for Special,

AUD 0 for Mercedes Vito,

AUD 6001 for Mystery Vehicle Commercial,

Fuel Policy (what does it mean)

Full to Full

Distances to Airports | Railway Stations | Hotels | Other Landmarks

Airports

0.5 mi from Sydney Kingsford Smith Airport

25.7 mi from Western Sydney International Airport

Railway Stations

0.7 mi from Sydney Domestic Airport Station

1.1 mi from Sydney International Airport Station

2 mi from Wolli Creek

Hotels

0.8 mi from Captain Cook Hotel

1.4 mi from Sir Joseph Banks Hotel

1.5 mi from EAST CENTRAL TOWNHOUSE BOTANY

Other Landmarks

5.3 mi from Sydney Tower Eye

6.3 mi from Sydney Opera House

CHECK RATES
Map view of Hertz Store Location
coordinates: -33.944132 151.182659

Pay for Car Rentals with Crypto

In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.

Location Images

Hertz-Sydney Airport-894-store The Rental Desk
Guest Reviews

Total points： 7.8 / 10 Good

  • Vehicle condition: 1.3
  • Vehicle cleanliness: 1.4
  • Spaciousness: 1.3
  • Counter staff: 1.3
  • Pick-up location: 1.3
  • Drop-off location: 1.3
  • Pick-up time: 10-30 mins
  • Drop-off time: 0-10 mins

  • H.Chang

    Sydney

    9.4 /10 Excellent

    Reviewed: Friday, November 10, 2017

    Like: Enjoyable and relaxing trip to the Blue Mountain.
    Dislike: Nothing
    Read More >

  • A.Clamp

    Sydney

    8.6 /10 Very good

    Reviewed: Thursday, January 4, 2018

    Like: Easy Drop off at Brisbane Airport
    Dislike: Only one person serving customers at Sydney Airport
    Read More >

  • M.Heyink

    Sydney

    9.8 /10 Excellent

    Reviewed: Thursday, July 19, 2018

    Like: Right from the start of the booking process, this has been a great hire experience. Thank you.
    Read More >

  • S.Das

    Sydney

    10 /10 Excellent

    Reviewed: Monday, July 30, 2018

    Like: I got what I assured. Everything was perfect.
    Dislike: I booked through easyrent car. The fare was shown including insurance, I had to pay more and as an advance I paid 53$ . But the main renting company HERTZ, did not get the money I paid at the time of renting. I requested easteent car for a refund. Really satisfied with the service of HERTZ. but east reat car is worse. Thank you
    Read More >

  • Anonymous

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, January 13, 2019

    Anna who was on the Hertz desk was really helpful and a credit to your company.
    Read More >

  • S.LEE

    Sydney

    5.7 /10 Average

    Reviewed: Tuesday, March 26, 2019

    what's a terrible experience with Hertz. The staff is not helpful and not professional at all. They just left the car which was in poor conditions. We insisted to ask for another car but we had waited over one hour to get the car. During our waiting, I approached Hertz staff to ask for the status but their response was one of bored indifference.
    Read More >

  • G.Conomos

    Sydney

    7 /10 Good

    Reviewed: Wednesday, December 11, 2019

    On this occasion Hertz was fine.
    Read More >

  • D.Brits

    Sydney

    10 /10 Excellent

    Reviewed: Wednesday, January 8, 2020

    Great Service. The staff at pickup explained everything well.
    Read More >

  • H.Nguyen

    Sydney

    10 /10 Excellent

    Reviewed: Thursday, January 30, 2020

    The car is in perfect condition
    Read More >

  • thesettler

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, May 30, 2021

    The staff at Hertz is amazing. The customer service is professional and courteous. I will come back to hertz.
    Read More >

  • Rick Roberts

    Sydney

    9 /10 Excellent

    Reviewed: Wednesday, February 23, 2022

    The car exceeded my expectations.
    Read More >

  • Jimmy Thear

    Sydney

    9.7 /10 Excellent

    Reviewed: Tuesday, November 22, 2022

    The member of staff were extremely helpful and were king enough to give us a free upgrade.
    Read More >

  • Lou Benjamin

    Sydney

    6 /10 Average

    Reviewed: Monday, August 29, 2016

    Read More >

  • June MacMillan

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, April 16, 2016

    Located inside the airport. Good service attitude. They didn't have the car I wanted, but they gave me a full tank of gas.
    Read More >

  • Clark House

    Sydney

    10 /10 Excellent

    Reviewed: Wednesday, April 13, 2016

    Excellent
    Read More >

  • Abigail Harrod

    Sydney

    10 /10 Excellent

    Reviewed: Friday, August 26, 2016

    Good
    Read More >

  • Reg Moses

    Sydney

    8 /10 Very good

    Reviewed: Saturday, August 20, 2016

    Very convenient, located inside the airport
    Read More >

  • Eartha Malthus

    Sydney

    10 /10 Excellent

    Reviewed: Monday, December 21, 2015

    The car was very new, with only 8K kilometers on it. There were no extra sales pitches, and returning the car was very convenient. Because it was fully insured, the return process involved almost no inspections. Very convenient, a great experience.
    Read More >

  • Louise Rosalind

    Sydney

    10 /10 Excellent

    Reviewed: Monday, December 21, 2015

    Our flight was delayed, so we arrived late. The store saw our luggage and gave us a Nissan Pathfinder, which is even bigger than the Toyota Highlander we originally booked. We were very happy, and there were no extra sales pitches. Returning the car was also easy because we had full insurance, so they hardly checked anything. Very convenient, a great experience.
    Read More >

  • Bernice Virginia

    Sydney

    10 /10 Excellent

    Reviewed: Monday, August 15, 2016

    As expected from a globally renowned rental company, they have a counter right in the airport arrivals hall just after customs. Although communication was a bit challenging, the contract terms were very clear, and there were various insurance options available from basic to full coverage. The car we picked up at the airport was usually a basic model of its type, without many advanced features. However, the car condition was excellent, very clean as if new. Returning the car was also convenient – just drop the keys with the staff at the airport parking lot and head to your flight~
    Read More >

  • Suzanne Clarissa

    Sydney

    10 /10 Excellent

    Reviewed: Tuesday, December 1, 2015

    First time renting a car from Hertz in Australia. Thanks to QEEQ for the recommendation. The staff was very polite and there were no hidden charges. The car was very clean and comfortable. The GPS provided by QEEQ was also very convenient.
    Read More >

  • Cleveland Simon

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, February 20, 2016

    Good, convenient and fast
    Read More >

  • Alvin Dolly

    Sydney

    4 /10 Average

    Reviewed: Monday, October 5, 2015

    Read More >

  • Griselda Nathaniei

    Sydney

    10 /10 Excellent

    Reviewed: Wednesday, July 29, 2015

    The car was great. I booked a Toyota Corolla but received a Nissan Qashqai instead, which was very satisfying. However, the AUD 60 airport tax for picking up the car almost doubled the rental cost. That wasn't pleasant, but it's not Hertz's fault!
    Read More >

  • Joseph Pater

    Sydney

    10 /10 Excellent

    Reviewed: Friday, December 19, 2014

    Friendly staff, new vehicles
    Read More >

  • Rupert Sophy

    Sydney

    10 /10 Excellent

    Reviewed: Thursday, January 31, 2019

    The staff was friendly and welcoming
    Read More >

  • Regan Moore

    Sydney

    6 /10 Average

    Reviewed: Monday, February 18, 2019

    Read More >

  • Isaac Leigh

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, March 9, 2019

    Hertz service is pretty good
    Read More >

  • Ken Raman

    Sydney

    10 /10 Excellent

    Reviewed: Tuesday, July 4, 2017

    As expected from a top-ranked company, both pick-up and drop-off were very professional. Hertz includes full insurance, which is very convenient!
    Read More >

  • Cornelius Gill

    Sydney

    2 /10 Poor

    Reviewed: Tuesday, February 7, 2017

    Read More >

  • Vic Ezekiel

    Sydney

    6 /10 Average

    Reviewed: Monday, February 26, 2018

    Read More >

  • Neil Margaret

    Sydney

    8 /10 Very good

    Reviewed: Sunday, December 31, 2017

    Everything was fine except for the language barrier. Simple enough, but the promised provisional hold turned into an actual charge, and I have no idea when it will be refunded!
    Read More >

  • Leif

    Sydney

    4 /10 Average

    Reviewed: Tuesday, January 2, 2018

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  • Brandon Ivan

    Sydney

    2 /10 Poor

    Reviewed: Thursday, August 10, 2017

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  • Ingrid Fox

    Sydney

    2 /10 Poor

    Reviewed: Saturday, August 12, 2017

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  • Borg Joyce

    Sydney

    6 /10 Average

    Reviewed: Sunday, October 9, 2016

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  • Zora Josh

    Sydney

    10 /10 Excellent

    Reviewed: Monday, February 27, 2017

    Professional
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  • Joy Julian

    Sydney

    10 /10 Excellent

    Reviewed: Wednesday, August 30, 2017

    The service was really good. Despite the difficulty in communicating in English, they were very patient. Definitely the best in the world.
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  • Bart Ernest

    Sydney

    10 /10 Excellent

    Reviewed: Monday, March 5, 2018

    Easy and fast rental and return process
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  • Patrick

    Sydney

    2 /10 Poor

    Reviewed: Wednesday, August 30, 2017

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  • Herbert Ted

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, January 7, 2017

    Very good
    Read More >

  • Ethel Conan

    Sydney

    10 /10 Excellent

    Reviewed: Friday, September 22, 2017

    The world's largest car rental company, pretty good
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  • Curitis Steele

    Sydney

    10 /10 Excellent

    Reviewed: Wednesday, May 3, 2017

    Hertz is always my first choice for road trips abroad. The car conditions are good, the prices are fair, and the service is also decent.
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  • Miranda III.

    Sydney

    6 /10 Average

    Reviewed: Sunday, January 22, 2017

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  • Colbert Peacock

    Sydney

    8 /10 Very good

    Reviewed: Thursday, May 25, 2017

    They kept trying to sell me commercial insurance for $30 a day. Fortunately, I asked a friend back home who told me not to buy it because the rental fee already includes insurance. What they were selling locally is likely similar to the non-deductible insurance in our country. If you're an experienced driver from home, you don't need to buy it. Remember, don't change lanes recklessly—foreigners drive by the rules.
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  • Xavier Wright

    Sydney

    6 /10 Average

    Reviewed: Tuesday, August 7, 2018

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  • Xavier Sweet

    Sydney

    2 /10 Poor

    Reviewed: Thursday, May 2, 2019

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  • Jim Blake

    Sydney

    6 /10 Average

    Reviewed: Wednesday, October 10, 2018

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  • Burton Brook

    Sydney

    6 /10 Average

    Reviewed: Saturday, August 18, 2018

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  • Jared Swift

    Sydney

    10 /10 Excellent

    Reviewed: Monday, June 18, 2018

    The rental and return process was very quick.
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  • Mabel Fielding

    Sydney

    10 /10 Excellent

    Reviewed: Friday, June 22, 2018

    Hertz is really great, especially with zero excess insurance, which gives me peace of mind.
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  • Bing Smith

    Sydney

    10 /10 Excellent

    Reviewed: Tuesday, August 28, 2018

    Everything was convenient and quick.
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  • Joyce Bradley

    Sydney

    10 /10 Excellent

    Reviewed: Thursday, August 30, 2018

    Very good
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  • Victoria Hoyle

    Sydney

    10 /10 Excellent

    Reviewed: Friday, November 2, 2018

    Hertz is very good, the vehicles are new, and the service is excellent. I always choose this company to rent a car. Picking up the car, handling the paperwork, and returning the car is quite convenient. However, when there are issues with the vehicle and you need to negotiate, it is difficult to find their customer service. This is specifically referring to my recent trip in Australia. It could be due to a lack of staff, or maybe our country's services are too convenient in comparison. During this trip in Australia, I had a flat tyre. Since I had PRAS, the time spent calling for assistance was much longer than the waiting time for help to arrive. The phone line was constantly busy. Eventually, assistance arrived, but because the spare tyre was a different size, they just inflated it and couldn't repair the tyre. Later, I went to a nearby repair shop and found out that the tyre was aged and not fit for long-term use, and it needed to be replaced. The important issue was that many repair shops didn't have the same size tyre in stock, and it would take a couple of days to get one. Since I was in a hurry, I couldn't wait that long. After numerous negotiations and waiting, I found a nearby airport where I could exchange the car, but it wasn't close. So I drove the car with the leaking tyre to the exchange location, which took up most of my day.
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  • Zora Josh

    Sydney

    6 /10 Average

    Reviewed: Monday, April 16, 2018

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  • Grover Gabriel

    Sydney

    6 /10 Average

    Reviewed: Friday, May 25, 2018

    Read More >

  • Vito Clare

    Sydney

    4 /10 Average

    Reviewed: Sunday, May 27, 2018

    Read More >

  • Richard Wesley

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, August 16, 2020

    The rental process was quick and the location is very close to the airport.
    Read More >

  • Chad Kipling

    Sydney

    6 /10 Average

    Reviewed: Tuesday, June 16, 2020

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  • Keith Reynolds

    Sydney

    10 /10 Excellent

    Reviewed: Wednesday, June 10, 2020

    The service was very convenient and efficient.
    Read More >

  • Larry Bryan

    Sydney

    6 /10 Average

    Reviewed: Monday, May 25, 2020

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  • Ophelia Housman

    Sydney

    10 /10 Excellent

    Reviewed: Thursday, February 20, 2020

    Hertz service was excellent, very reliable.
    Read More >

  • Haley Hansen

    Sydney

    6 /10 Average

    Reviewed: Monday, February 17, 2020

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  • Martin Richardson

    Sydney

    2 /10 Poor

    Reviewed: Monday, January 6, 2020

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  • Griselda Eddie

    Sydney

    2 /10 Poor

    Reviewed: Wednesday, December 18, 2019

    Read More >

  • Elijah Belloc

    Sydney

    6 /10 Average

    Reviewed: Tuesday, December 10, 2019

    Read More >

  • Jeremy Rob

    Sydney

    10 /10 Excellent

    Reviewed: Thursday, October 10, 2019

    Satisfied
    Read More >

  • Erica Grant

    Sydney

    6 /10 Average

    Reviewed: Monday, June 10, 2019

    Read More >

  • Andrew Robinson

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, June 23, 2019

    Everything went smoothly, very satisfied.
    Read More >

  • Odelia Lucius

    Sydney

    2 /10 Poor

    Reviewed: Wednesday, June 26, 2019

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  • Ogden Bill

    Sydney

    2 /10 Poor

    Reviewed: Wednesday, June 19, 2019

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  • Elizabeth Longfellow

    Sydney

    8 /10 Very good

    Reviewed: Wednesday, June 5, 2024

    Waited for the car for half an hour
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  • Robert Joseph

    Sydney

    10 /10 Excellent

    Reviewed: Sunday, September 15, 2019

    Hertz has a counter right at the T2 exit. Initially, there was no one there, and we almost got lost. Fortunately, someone arrived after a while. Service was acceptable; people in Sydney generally aren't very enthusiastic, maybe it's just how city folks are. We had to walk around a bit to find the pickup spot; without guidance, it wasn't very convenient.
    Read More >

  • Sherry Electra

    Sydney

    10 /10 Excellent

    Reviewed: Thursday, February 22, 2024

    Very satisfied
    Read More >

  • Cynthia Camp

    Sydney

    10 /10 Excellent

    Reviewed: Tuesday, February 27, 2024

    Pretty good
    Read More >

  • Armstrong Sam

    Sydney

    10 /10 Excellent

    Reviewed: Wednesday, September 4, 2019

    Super convenient for pick-up and drop-off
    Read More >

  • Joyce Funk

    Sydney

    10 /10 Excellent

    Reviewed: Saturday, April 6, 2024

    Hertz is a big company and very reliable.
    Read More >

  • Susanna Tomlinson

    Sydney

    10 /10 Excellent

    Reviewed: Monday, July 29, 2024

    Very good attitude
    Read More >

  • Les Strong

    Sydney

    10 /10 Excellent

    Reviewed: Wednesday, September 11, 2024

    We had five large pieces of luggage, and the staff helped us carry them to the parking lot.
    Read More >

  • Yale Valentine

    Sydney

    8 /10 Very good

    Reviewed: Tuesday, September 24, 2024

    Pretty good.
    Read More >

  • Cornelius Gill

    Sydney

    10 /10 Excellent

    Reviewed: Thursday, January 9, 2025

    Satisfied
    Read More >

More Car Rental Brands at Sydney Kingsford Smith Airport Terminal 1

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What's the address of the rental location?

48 ROSS SMITH AVE,MASCOT,NS,2020,AU

What is the Telephone Number?

+61294934190

How to Return The Rental Car, Car Park or Key Box & After Hours Return Instructions?

Domestic Travellers - Please kindly confirm with the counter staff at pick-up. International Travellers - The Collection Counter is located within the Terminal and then the car park where the cars are located is directly outside the terminal. This car collection point is also the return area.

What are the Accepted Cards as Payment Methods for this Car Rental Location?

Can I Pick up Rental Cars with a E-voucher?

Accepted on mobile, a printout is not required.

What are the Driver's Age Requirements for this Car Rental Company?

20 - 99 years old

What are the Driving Licence Requirements to Rent a Car from this Car Rental Location?

The main driver and any additional drivers must provide a full physical driving licence with no major endorsements. The license should be held for at least 1 year(s).

The following models require 3 year's of license holding time: Jeep Liberty

  • For foreign renters, you need to bring:

    Original driving licence + International Driving Permit (IDP)

    Please note that an International Driving Permit (IDP) is only a translation. You must present your original driving licence together with the original IDP at the counter — photocopies or scanned copies are not accepted.

    Original Japanese Driving Licence + Dealer translation

    Translation templates provided by car rental companies, available online for free: https://jp.qeeq.com/tld-topic

    Original driving licence + NAATI Translation

    The translation of the driver's license certified by the Australian Translation and Accreditation Institute (NAATI) can be used to rent a car and drive in Australia.

    Original South Korea Driving License (English version)

    An English translation must be provided on the back of the driver's license.

    If you are a local renter, you may be required to present a utility bill within 3 months for checking.

  • For local renters, you need to bring:

    Full driver's license issued in Australia

Additional Extras

To be updated

What are the Distances to Airports | Railway Stations | Hotels | Other Landmarks from this Store?

  • Airports

    0.5 mi from Sydney Kingsford Smith Airport

    25.7 mi from Western Sydney International Airport

  • Railway Stations

    0.7 mi from Sydney Domestic Airport Station

    1.1 mi from Sydney International Airport Station

    2 mi from Wolli Creek

  • Hotels

    0.8 mi from Captain Cook Hotel

    1.4 mi from Sir Joseph Banks Hotel

    1.5 mi from EAST CENTRAL TOWNHOUSE BOTANY

  • Other Landmarks

    5.3 mi from Sydney Tower Eye

    6.3 mi from Sydney Opera House

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