Good

Very satisfied.

The experience was great, the staff handling pickup and return were very friendly, especially the older lady during pickup who was very patient. She helped resolve issues with the credit card by carefully entering the information into the system.

The staff are very professional, patient, and attentive. Picking up and returning the car is very convenient, and it's close to Mascot train station. As a large company, the service is very professional, and the process is quick. When returning a car to Budget, they ask if there were any collisions and if you've cleared your belongings from the vehicle. Once you've answered, simply hand over the key and you're done. You'll receive an email within twenty minutes.

Pickup and drop-off were very convenient.

Gary was exceptional when I dropped off the car. Gave me the right advice for my departure.