Both pick-up and drop-off required going to two different locations, difficult to find and long wait

Italy

Reviewed: Mon, Apr 29, 2019

About Hertz: 5.3 /10

Second time I used Hertz and found the service below average and the amount of time for picking up car way too long.

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Full Size Van | Fiat Talento 7Seats or similar

1 days rental

Relevant Reviews on Hertz ROME FIUMICINO AP

Rupert Sophy

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Sat, Aug 3, 2024

About Hertz: 10.0 /10

Quick pickup process

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Meredith Juliana

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Sun, Nov 17, 2019

About Hertz: 10.0 /10

The process of borrowing and returning the car was quite fast.

About QEEQ: 10.0 /10

Darren Whit

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Fri, Jun 29, 2018

About Hertz: 6.0 /10

Hertz rental company has a cold attitude towards Chinese people, not as good as Avis! When picking up and returning the car, no one interacts with you much, and they don't even provide receipt documents. Moreover, they didn't inform me about DEF for the diesel car, causing me to worry for a long time and pay an extra 15 euros for AdBlue.

Claire Eugen

Italy

1 days rental

Hertz

Rome Fiumicino Airport(FCO)

Rome

Italy

Reviewed: Thu, Feb 14, 2019

About Hertz: 6.0 /10

Extremely inefficient, it took almost an hour to get the car. They kept trying to upsell model upgrades and additional charges for swapping between two cars (we rented two cars). European and American customers seemed to go through much faster.